Administrative Support Specialist

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Administrative Support Specialist

Salary

$4,198.90 - $5,626.92 Monthly

Location

Bend, OR

Job Type

Regular, full time, full benefits

Job Number

2024-00065

Department

Health Services

Opening Date

05/03/2024

Closing Date

5/19/2024 11:59 PM Pacific

Bargaining Unit

AFSCME

• Description

• Benefits

• Questions

Summary

ABOUT THE DEPARTMENT:

Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community-based settings.

Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery-oriented services in behavioral healthcare settings co-located with physical health providers.

Hear from staff about our workplace here. (https://vimeo.com/683937354/cce8815902)

ABOUT THE COUNTY:

We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:

The Administrative Support Specialist provides critical administrative support services for the Intensive Adult Services Team. This dedicated and mission driven clinical team serves adults with severe and persistent mental illness, many times in conjunction with substance use disorders. In addition, this clinical team provides support services such as homeless outreach, rental assistance, vocational resources, supported employment, and coordination with primary care teams.

This position is primarily based in Bend though travel to and working at other sites in Bend, La Pine and Redmond will be required on occasion. A typical schedule for this position is Mon-Fri, 8-5pm. This position may be eligible for one remote day a week as allowed by policy and approved by the administrative supervisor and program manager.

Key Responsibilities:

• Applies independent judgement to resolving problems, analyzing data, and making decisions.

• Manages special projects, calendars, data management, accounting, and research.

• Schedule meetings, track agenda items, take meeting minutes, and follow up on action items.

• Provides administrative management of sensitive and confidential issues, including running reports.

What You Will Bring:

Knowledge of or experience with:

• How administrative role supports clinical work in a healthcare setting.

• Various computer programs including, but not limited to, Electronic Health Records systems, Excel, Word, PowerPoint, OneNote, Munis, etc.

• Techniques for dealing with the public, in person and over the telephone.

Skill in:

• Clear communication and problem solving.

• Prioritizing multiple tasks, projects, and demands.

• Creating professional documents and correspondence with brief instructions.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent viaemail and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE. (https://www.governmentjobs.com/careers/deschutes/classspecs)

Compensation

$4,198.90 to $5,626.92 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This union-represented position is available immediately.

BENEFITS:

Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please clickHERE (https://www.deschutes.org/sites/default/files/fileattachments/human_resources/page/682/2023_deschutes_county_benefits_guide_-_final.pdf) for full benefit details.

Minimum Qualifications

• High school diploma or GED equivalent;

• AND four (4) years of administrative support experience;

• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications:

• Experience working with EHR software, such as the EPIC/OCHIN platform.

• Bilingual in English and Spanish.

Necessary Special Requirements

Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.

Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions.

NOTE:Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please clickHERE (https://www.oregon.gov/dhs/BUSINESS-SERVICES/CHC/Documents/DAS%20Criminal%20Records%20Checks%20rules%20eff%202016%20Jan%204.pdf) to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position.

Must be willing to work a flexible schedule when necessary, to meet client and department needs.

Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply - we welcome diverse perspectives and experiences.

If you are a veteran and would like to apply for Veterans' Preference, please click HERE (https://www.deschutes.org/hr/page/veterans-preference-information-and-instructions) for information.

Excellent County benefit package when eligible.

Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees.

Employer paid benefit offerings include:

• Life Insurance for employee and dependents

• Accidental Death and Dismemberment Insurance

• Long-term Disability Insurance

• Employee Assistance Program

• Retirement Program through Oregon PERS

• Time Management Leave

Employee paid voluntary benefit offerings include:

• 125 Flexible Spending Program

• 457 Deferred Compensation Program

• Supplemental Life and Accident Insurance

To learn more about Deschutes County's generous benefit offerings, please visitwww.deschutes.org/hrand click on Employee Benefits.

01

This position requires a high school diploma or GED equivalent; AND four (4) years of administrative support experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Do you meet the qualifications as listed above?

• Yes

• No

  02

  Please describe how you meet the minimum qualifications as listed above. Be specific with regard to education and years of experience.

  03

  Preference will be given for bilingual in English and Spanish. Do you speak and/or write in English and Spanish?

• No.

• Yes, I speak English and some Spanish.

• Yes, I speak English and Spanish fluently.

• Yes, I speak and write in English and Spanish.

  04

  Preference will be given for experience working with EHR software, such as the EPIC/OCHIN platform. Do you have experience in EHR software, specifically the EPIC/OCHIN platform?

• Yes

• No

  05

  Please briefly describe any knowledge and/or experience you have with the application of Positive Behavior Supports. If no, please put N/A.

  06

  Please describe your experience with programs such as, Excel, PowerPoint, Canva, OneNote, Word, and any other computer programs you think are applicable.

  07

  Please describe your experience working with confidential client/patient information.

  08

  Please provide an example of a situation where you successfully managed a challenging work situation with a client/patient who was upset. What did you do?

  09

  Are you able to meet the requirements of the position with or without accommodation?

• Yes

• No

  Required Question

Agency

Deschutes County Human Resources

Address

1300 NW Wall Street Suite 201Bend, Oregon, 97703

Phone

(541) 388-6553

Website

https://www.deschutes.org/jobs

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