We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

As a member of CIBC’s team, the Sr. Business Systems Analyst is responsible for formulating system scope and objectives, validating developed requirements, testing, training and implementing applications, and providing end user support. The role works on complex issues involving one or more technical areas, mentoring employees and performing tasks of advanced technical depth and breadth. The Sr. Business Systems Analyst determines methods and approaches to projects, providing business support relative to the development, analysis and identification of process changes or system enhancements. They use judgement and autonomy on day-to-day tasks, providing operational support for projects after implementation including problem resolution and recommendations to ensure ongoing success.

The role devises new methods and procedures using strong analytic and inductive thinking, facilitating the application of new technologies to support existing processes.

At CIBC we enable the work environment most optimal for you to thrive in your role. This role will have a h ybrid work schedule with minimum 1 day in the office located in Chicago, IL.

How you'll succeed

• Business Effectiveness - Identify and recommend changes that enhance operations whether through technology or other processes to ensure the efficiency and effectiveness of the department.

• Strategic Thinking Approach – Drive, manage and execute data and reporting projects and initiatives in alignment with CIBC Strategy while supporting the business goals, objectives and key performance indicators. Ability to think strategically about how to mobilize and engage teams across the enterprise to deliver strategic change.

• Relationship Management - Manage the relationship between the various partners throughout the bank with a high focus on client experience and partnering for shared success. Build internal and external relationships as required to help ensure we are providing the right level of service to our leadership team and business partners.

• Communication - Excellent verbal and writing skills to effectively articulate ideas and opinions that involve analysis, processes, and technology solutions to others with different disciplinary backgrounds. Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation.

• Reporting - Track progress and conduct analysis of data and reports. Support in the tracking and communication of performance metrics.

Who you are

• You are a problem solver . You have exceptional critical thinking, problem solving and decision making skills with demonstrated ability to independently identify and analyze business problems and recommend solutions.

• You demonstrate knowledge in organization's Information Technology (IT) environment and understand the integration / interdependencies of various processes across multiple lines of business.

• You have stellar communication skills. You have the ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation. You also have the ability to express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure.

• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

• You act like an owner. You understand business and process requirements in order to define fairly complex processes or a sub set of processes affecting a line of business

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-120 S LaSalle St, 11th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Business Effectiveness, Business Requirements, Communication, Data Mining, Data Reporting, Metrics Analysis, Process Improvements, Reporting and Analysis, Requirements Management, Statistical Analysis, Test Execution, Test Management

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.