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Fiserv Release Train Engineer/Senior Scrum Master in Dublin, Ireland

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Release Train Engineer/Senior Scrum Master

What does a successful Release Train Engineer/Senior Scrum Master do at Fiserv?

Fiserv EMEA GBS team has embarked on our Product and Tech transformation last year and as part of this we are aligning closely to the Scaled Agile Framework (SAFe). To facilitate the transformation, we are looking for Release Train Engineers (RTE)/ Senior Scrum Masters to work with our scrum teams and Agile release trains.

What you will do:

  • Use dashboards to track, verify & report content readiness against priorities and baseline capacity of teams

  • Facilitate meetings between Product and Technology teams if required to address impediments regarding content readiness

  • Facilitate the PI planning for Product Area and Technology teams on the day of PI planning

  • Participate in PI planning management reviews to ensure dependencies are being understood and resolved

  • Track PI progress using dashboards and help team to prepare for PI steerco

  • Facilitate periodic synchronization events within Product Area such as Scrum of Scrums/ART sync, iteration demos and System demos

  • Coach the Product and Tech teams in agile processes and our delivery methodology

  • Continuously look for opportunities to improve the process to make it lean and efficient

What you will need to have:

  • Previous experience of working as a Release Train Engineer or Solution Train Engineer within an organisation that has 50-150 people within an Agile Release Train /similar construct

  • Experience in working in an Agile development environment

  • Experience in working with a multi locational matrix organisation where solution development and delivery is done across multiple ARTs/Product Areas/teams

  • Experience in coaching and mentoring teams in agile and SAFe

  • JIRA and Confluence tooling experience

  • Ability to track and monitor health of a Planning Interval quantitatively and qualitatively

  • Lean agile mindset

What would be great to have:

  • Experience of financial services is preferred

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name

  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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