Job Information
North Carolina Central University Administrative Support Specialist in Durham, North Carolina
Posting Details
Position Information
Position/Classification Title Administrative Support Specialist
Working Title Administrative Support Specialist
Competency Level Advanced
Position Number 100431
Salary Grade Equivalent 63/GN07
FLSA Non-Exempt
Appointment Type Permanent - Full Time
FTE 1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range $31,200 - $44,343
EEO-1 Category Professionals
SOC Code 43-9199 - Office and Administrative Support Workers, All Other
Position Overview
Primary Function of Organizational Unit
The Law School Admissions Office is tasked with the recruitment, admissions, and matriculation of new students into the School of Law. The unit is responsible for application processing, application review, recruitment, marketing, policy, and other functions of an admissions office.
Primary Purpose of Position
• Completes and processes applications: reviews application for completion and ensures all required documents are received; reviews application materials for conflicts; receives and matches addendum and character and fitness statements from applicants; checks for gaps in education; ensures most up to date transcript is provided in application files; etc.
• Coordinates with matriculated students to: certify responses to character and fitness questions provided in the application during orientation; receive and match final transcripts; schedule emails with new student information; complete other duties as needed for matriculated students.
• Collects, compiles, and enters into Unite the enrollment materials from enrolled applicants to include biographical data sheets, transcripts, financial assistance forms, scholarship materials, international materials, etc. and subsequently file. Compiles transcripts and copies of applications for the Law School Registrar.
• Responds to public inquiries about the Law School and addresses general concerns regarding the admissions process, while exercising confidentiality in accordance with policy and applicable state and federal laws including the Family Educational Rights and Privacy Act (FERPA).
Required Knowledge, Skills, and Abilities
The successful candidate must possess a working knowledge of Banner Finance, Unite, and PeopleAdmin or equivalent systems; knowledge of enrollment management and project administration; knowledge of Microsoft Office Suite Applications (Word, Excel, PowerPoint and Access); ability to interpret and apply admissions/recruitment standards and budget policies and practices; ability to work independently without direct supervision; ability to learn, interpret and analyze diverse information to make necessary decisions; ability to exercise judgment and discretion in identifying issues and related problem solving; ability to plan, prioritize and organize workflow; excellent analytical and organizational skills; excellent written, oral communication and interpersonal skills needed to effectively interact with a wide range of individuals. Oral communication skills are imperative because of the need to interact with applicants on a frequent basis. The ability to field such communications appropriately and with a welcoming attitude is essential. There are many communications received via email which must also be addressed promptly. Finally, the individual must be able to develop good working relationships with external offices throughout the campus, matriculated students, as well as other employees within the School of Law.
Minimum Education/Experience
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Licenses or Certification required by Statute or Regulation
N/A
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours M-F 8-5
Position required to work during periods of adverse weather or other emergencies No
Campus Security Authority Designated Position Yes
Key Responsibilities and Related Competencies
Required Competency Knowledge - Program
Duties
Responds to public inquiries about the Law School and addresses general concerns regarding the admissions process, while exercising confidentiality in accordance with policy and applicable state and federal laws including the Family Educational Rights and Privacy Act (FERPA); responds to inquiries and exercises discretion as appropriate to policies the Assistant Dean has developed for: LSAT test date exception, application fee waivers, foreign transcript acceptance, etc.
Required Competency Information/Records Administration
Duties
Collects, analyzes, verifies, and uploads prospective student data information in Unite, which includes the verification of recruitment event information and prospect data; completes and processes applications: reviews application for completion and ensures all required documents are received; reviews application materials for conflicts; receives and matches addendum and character and fitness statements from applicants; checks for gaps in education; ensures most up to date transcript is provided in application files;
Required Competency Communication - Verbal/Written
Duties
Greets prospective applicants, provides information about the law school and assist with building tours as necessary; Enters decisions in Unite; and generates decision letters, mailings and other supporting documents through Unite and Microsoft Word mail merge; Generates scholarship award letters for all students through Unite and Microsoft Word mail merge; Coordinates mailings to the enrolled applicants; Communicates and responds to applicant and prospective students’ requests. Counsels students about the admissions process and requirements; Counsels applicants on what is missing from their applications and how to go about making it complete, so that it can be evaluated by the Assistant Dean for Admissions and the Admissions Committee; Represents the Law School at on and off campus recruitment fairs and events.
Required Competency Problem Solving
Duties
Participates in strategic planning to improve the overall function of the department and provides suggestions on how to modify the admissions and recruitment processes; Collects, analyzes, verifies, and uploads prospective student data information in Unite, which includes the verification of recruitment event information and prospect data.
Required Competency Office Technology
Duties
Manages mass marketing campaign, including email and social media, calendars and schedules marketing messages to prospective, admitted, and enrolled students via CRM; includes the verification of recruitment event information and prospect data.
• Updates and verifies recruitment event data, including generating and updating the Prospective Information Form (PIF) in Unite; Generates reports and statistical data through Unite and Microsoft Excel, as necessary; Assists with transmission of commitment and decision data to LSAC through Unite, as necessary; • Enters decisions in Unite; and generates decision letters, mailings and other supporting documents through Unite and Microsoft Word mail merge; Generates scholarship award letters for all students through Unite and Microsoft Word mail merge; Collects, compiles, and enters into Unite the enrollment materials from enrolled applicants to include biographical data sheets, transcripts, financial assistance forms, scholarship materials, international materials, etc. and subsequently file. Compiles transcripts and copies of applications for the Law School Registrar.
Required Competency Other Duties as Assigned
Duties
Other duties as assigned.
Posting Detail Information
Posting Number SPA01307P
Open Date 05/20/2024
Close Date 06/07/2024
Special Instructions to Applicants
Applicant Documents
Required Documents
Resume/CV
List of References
Optional Documents
Cover Letter
DD-214 (Veterans Only)
Supplemental Questions
Required fields are indicated with an asterisk (*).
*How did you learn about this job opening?
Direct E-mail
Referral
NCCU Careers Website
Other Website (please specify):
1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY
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