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Marvin Lumber & Cedar Company, LLC Manager of Experience Design in Eagan, Minnesota

Marvin Lumber and Cedar Company LLC is seeking a Manager of Experience Design in Eagan, Minnesota, to be responsible for overseeing and managing design excellence of Customer Experience Design team. This role will play a crucial role in shaping the visual and user experience of physical and digital products, services or other creative projects. This role is at the forefront of developing new user focused capabilities and solutions across the Marvin enterprise. The Manager of Experience Design is housed within Customer Experience department at Marvin and will report to Director of Customer Experience Design. The specific duties and responsibilities of this position include: Design Leadership: Provide strategic leadership for the design team, setting the overall design standards and ensuring design excellence that s appropriate of Marvin s premium brand. Design Strategy: Develop experience strategy and vision that enhances the brand s identity and user experience. Ensure design consistency across physical and digital touchpoints. Team Management: Manage and mentor a team of multi-disciplinary designers, including visual designer, UX/UI designers, industrial designers, and other creative professionals. This involves hiring, training and performance evaluation. Project Oversight: Oversee the design process for various projects, from concept to delivery. This includes setting project goals, timelines and budgets. Collaboration: Work closely with cross-functional teams, including product managers, developers, engineers, and marketing to ensure design integration and consistency. Data-driven Approach: Leads data-driven design approach, incorporating quantitative and qualitative data gathered across the organization to create holistic user personas to inform design and meet business objectives. Customer-centricity: Teach multidisciplinary teams of designers, engineers, developers, and product managers through an iterative human-centered design approach to ensure Customer Experience excellence. CX Integration: Work closely with Customer Experience Insights and Analytics team to assess the impact of design work and evolve design strategies to achieve better business and design outcomes over time. Stakeholder Communication: Proactively and strategically communicates design strategies, progress and outcomes to a variety of stakeholders across the business to create alignment and drives execution of Experience strategy and vision. Culture: Actively builds culture of innovation and togetherness within CX Design Team through nurturing collaboration, empowering others, facilitating, and giving feedback and continuous collective improvement.

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