Job Information
Dish Network Business Operations Analyst III in PORTLAND, Oregon
Company Summary
DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department Summary
Our Retail Wireless team, serving our Boost Infinite, Boost Mobile and Gen Mobile Brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we’ll emerge as the nation’s fourth facilities-based wireless carrier and a disruptive force in the market at large.
Job Duties and Responsibilities
Key Responsibilities:
Responsible for daily/weekly/monthly/ad-hoc reporting for supported orgs
Handles key operational support functions and special ad-hoc projects from the Ops manager
Develops best practices that can be implemented throughout the organization
Develops relationships with assigned orgs hierarchy and provides functional operations assistance at all levels, including personnel changes, fleet, and system access requests
Oversee all regional indirect prepaid distribution change requests, including onboarding & offboarding
Responsible for the assigned organization(s) meeting content orchestration and dissemination of assigned org(s) hot topics
Partner with assigned org(s) to identify sales metric opportunities within the scope of the hierarchy
Maintain and develop organizational intranet content
Boost Dealer Policy point of contact for all issues and escalations within supported org(s)
Location:
Must be located in one of the following cities:
Las Vegas, NV
Littleton, CO
Portland, OR
Travel:
May be required to include major markets such as: CA, CO, NV, OR, or WA
Please note, this role is not eligible for visa sponsorship.
Not eligible for relocation assistance
Skills, Experience and Requirements
Education and Experience:
5+ years supporting a sales organization to provide sales analytics
Degree or 5+ years of related experience
Skills and Qualifications:
Advanced in GSuite and MS Office
Ability to travel and work with local leadership to identify operational shortfalls and develop and execute fixes
Ability to quickly ingest data and turn it into actionable reporting for assigned org(s)
Relationship management across large geographies to ensure tasks are communicated and completed efficiently
Desired skills/experience
Developer experience desired but not required (Google App Scripts, Python, SQL, Javascript, etc.)
Efficiency through automation
Business Intelligence software experience (Tableau, Looker, Power BI, etc.)
Familiarity with Adobe software with a specific focus on AdobeSign agreement creation, processing, and tracking
Ability to present sales analysis to assigned org(s) as well as dealer partners (in person/virtual)
Demonstrates the ability to multi-task, prioritize org(s) work, and drive positive change consistent with overarching organizational goals
Champions key projects to completion with enthusiasm and confidence
Demonstrates excellent escalation and conflict resolution skills
Proactively recognizes and defines opportunities/problems, determines solutions to address them, and independently oversees solutions through to completion
Ability to motivate action through communication; oral, written, and interpersonal relationships
Demonstrates strong negotiation skills at all levels of the organization, striving for win-win solutions
Regularly recommends changes that improve existing business processes and overall enterprise performance, let your voice be heard
Demonstrates exceptional skills in judgment, listening, and decision making
Strong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, & evaluate project efficiency
Regularly collaborates with management to ensure organizational consistency
Ability to deliver popular and unpopular messages with the appropriate level of transparency
Salary Ranges
Compensation: $63,150.00/Year - $90,200.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.
Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.
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