Date Opened: January 9, 2024

Filing Deadline: File Immediately. This announcement may close at any time after 5:00 pm on January 16, 2024.

Compensation: $34.4625/hour + Room and Board

Appointment Type: This position is a temporary exempt, as-needed appointment. This position is seasonal and will not result in an eligible list for a permanent civil service position. Employees serve at the will of the Appointing Officer.

NOTE: Applicants must complete the supplemental questionnaire found in the Additional Information section of this job announcement in addition to submitting an application. Only applicants who submit both an application AND supplemental questionnaire will be considered for participation in the department's selection process.

About Us

Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department (https://sfrecpark.org/384/EXPLORE-OUR-PARKS)  stewards one of the premier urban park systems in America.  San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park.  Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 25 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

About Camp Mather

Each summer, RPD operates Camp Mather, a rustic family campground located near Yosemite National Park, approximately 3 hours east of San Francisco. Each week, about 500 campers enjoy a week-long stay at Camp Mather; enjoying a full range of recreation activities such as a supervised swimming pool and a lake for water activities, supervised recreation programs, hiking, and evening campfire entertainment. Guests stay in cabins, and enjoy 3 delicious meals each day, served cafeteria style with a full salad bar and excellent service.

Learn more about Camp Mather on YouTube: https://youtu.be/2S_JZ4kKr5I.

Race and Social Equity Statement

We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all.  With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.  

We envision a department that proactively infuses racial and social equity in its internal operations.  With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

RPD is accepting applications for three (3) temporary exempt positions in class 3286 Recreation Coordinator.

Camp Office Coordinator:  The broad duties of the Camp Office Coordinator are to assist the Camp Mather Management Team in providing a safe, clean, well-functioning camp for the enjoyment of the 500 weekly guests, on-site concessionaires, 70+ staff, and day-use visitors. The Camp Office Coordinator has specific duties as well as additional duties as assigned by the Camp Mather Management Team. The Camp Office will be the “Go To” place in case of emergencies.  Under supervision of the Camp Mather Management Team, the Camp Office Coordinator:

• Coordinates all the Mather camper reservations (including check in and checkout) and on-site payments through ActiveNet (our registration system); resolves issues with the Camp Mather desk in San Francisco; conducts and reconciles all banking deposits and accounts for the Camp Accounts and weekly bank deposits in Groveland.

• Ensures all accommodations and the overall camp areas are cleaned and presentable for the weekly turnover of camp on Saturday for the Sunday afternoon check-in of campers.

• Manages all accounting systems including timesheets and payroll for all the 70 camp employees; inputs all data into the City’s emerge system; reconciles all overtime and payroll issues with RPD Payroll.

• Manages the front office operations and supervises assigned staff; maintains and coordinates all the employees’ schedules during the entire Camp season; coordinates housing details based on Camp policies; performs all purchasing and work orders input/tracking; investigates various complaints and outstanding issues during the Camp season; ensures that all office and camp operations priorities are met; maintains records and develops reports concerning new or ongoing programs and program effectiveness; prepares statistical reports as required.

• Conducts informational meetings with staff, and volunteers concerning policies, procedures, rules, regulations, safety awareness, and emergency protocols related to their specific assigned activities and overall responsibilities at Camp Mather. Trains and supervises Camp Office Staff; health and safety, supplies, emergency response, and customer service.

• Develops and conducts surveys of the guests regarding recreation programs and facility use and customer service; compiles data, creates a report, and recommends new programs/protocols or revisions to existing programs/protocols based on survey results.

• Is a member of Camp Senior Staff; acts as the staff coordinator and on-site facilitator for emergencies, complaints, other incidences, health/safety issues, etc.

• Performs daily and weekly reconciliations. 

• Procurement of goods and services.

• Performs other related duties as assigned.

Camp Field Recreation Coordinator: Under supervision of the Camp Mather Management Team, the Camp Field Recreation Coordinator:

• Coordinates, oversees, and provides staff supervision of recreation activities, events, services, and operations of the Camp Mather Field Recreation Program. Responsibilities include development, implementation, problem solving, evaluation, and public relations.

• Recommends and assists in the implementation of goals and objectives; establishes schedules and methods of providing assigned recreation program services; supervises designated staff and implements policies and procedures.

• Monitors program and staff performance; recommends and implements modifications to programs and procedures.

• Promotes programs and activities. Creates activity schedules for guests.

• Maintains records, reports, and documentation concerning new or ongoing programs. Records and inspects recreation equipment inventory. Recommends need for supplies and purchase of recreation equipment.

• Conducts informational meetings with staff, volunteers, policies, procedures, rules and regulations, safety concerns, and other relevant topics for subordinate staff.

• Work with the Camp Mather Manager and Assistant Manager to plan and provide recreation experiences for camp guests and staff.

• Procurement of goods and services.

• Performs other duties as assigned.

Camp Ropes Course Coordinator: Under supervision of the Camp Mather Management Team, the Camp Ropes Course Coordinator:

• Responsible for operating the Camp Mather Ropes Course.

• Oversees and coordinates operations, services, and activities of the Camp Mather Ropes Course including program development, implementation, problem solving, program evaluation, and public relations.

• Interacts with subordinate staff that work at the ropes course and other staff at Camp Mather including Camp Assistants, Recreation Leaders, and Lifeguards.

• Recommend and assist in the implementation of goals and objectives; establish schedules and methods for providing assigned recreation program services; supervise designated staff and implement policies and procedures.

• Monitor program performance; recommend and implement modifications to systems and procedures.

• Coordinate and promote assigned recreational programs and activities.

• Develop staff schedules.

• Maintain records and develop reports concerning new or ongoing programs and program effectiveness; prepare statistical reports as required.

• Conduct informational meetings with staff concerning policies, procedures, rules and regulations related to the Ropes Course at Camp Mather.

• Respond to requests and inquiries from the general public; provide information regarding assigned recreational program area.

• Procurement of goods and services.

• Performs other related duties as assigned.

Policies and Expectations of Staff

Employees are expected to follow the policies as described in the 2024 Camp Mather Pre-Hire Policies (https://drive.google.com/file/d/1BLJ_fC95YadFG7ae3PCaZIBYmvJ5OHcu/view) . Failure to follow these policies may result in termination.

Work Conditions at Camp Mather

Housing and Meals: During employment, FREE meals and housing is provided to camp employees. Camp staff live in shared housing with other camp staff.

Nature of Work: Includes working both indoors and outdoors, exposure to sun, snow, rain, high/low temperatures, and potential wildfire smoke, and will regularly encounter insects.

Work Schedule: Work schedule to be determined. Shifts includes weekends and evenings. Overtime may be required.

Work Location: Camp Mather is located in the High Sierra near Yosemite National Park about 3 hours east of San Francisco.

Transportation: Camp Mather employees are responsible for securing their own transportation to and from Camp Mather. Parking is available for personal vehicles. Public transportation and Rideshare Apps (Uber/Lyft) is limited and is not a reliable source because of our remote location.

Cell Phone & Internet: Camp Mather has VERY limited cellular and Internet/Wi-Fi services available on its grounds.

Tentative Schedule

March 16, 2024: Tentative start work date - training in San Francisco. 

May 11 - 19, 2024: Arrival at camp.  Saturday, Sunday and Monday are mandatory workdays - the two off days will be scheduled during the remainder of the week.

September 13, 2024: Conclusion of camp assignment

MINIMUM QUALIFICATIONS

Education:

Possession of a Baccalaureate degree from an accredited college or university AND

Experience:

4000 hours of experience leading recreational activities, performing recreational support services, and/or facility monitoring (experience as a security guard is not qualifying as facility monitoring).

Substitution:

Additional experience as described above may be substituted for the required degree on a year for year basis. Thirty (30) semester units or forty-five (45) quarter units equal to 2000 hours.

Possession of a Baccalaureate degree from an accredited college or university with major course work in Recreation, Recreation Administration, Business Management, Physical Education/Kinesiology, Performing Arts, or Visual Arts may substitute for 2000 hours of experience as described above.

Desirable Qualifications:

• Valid California Driver's License 

• Camp experience in a management capacity

• Rock climbing and/or ropes course experience

• Certification from PRCA (Professional Ropes Course Association) or ACCT (Association for Challenge Course Technology)

• Excellent customer service skills

• Ability to perform a variety of physical tasks

• First Aid/CPR/AED certified

• Serve Safe Certified (If not Serve Safe certified, a Food Handler’s Card must be obtained)

• Knowledge of Active Net or other similar recreation programming/registration on-line system

• Proficient in Microsoft Office applications such as Outlook, Word, & Excel

• Experience operating 2-way radios

• Inventory management experience

• Ability to work within a budget

Verification:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.  

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Steps to Apply:

• Carefully review the information presented in this job announcement and the policies as described in the Camp Mather 2024 Workplace Policies and Expectations: https://drive.google.com/file/d/1BLJ_fC95YadFG7ae3PCaZIBYmvJ5OHcu/view.

• Complete the required supplemental questionnaire: https://www.surveymonkey.com/r/PTPPHRW.  Only applications with a submitted supplemental questionnaire will be reviewed for consideration in the department's selection process. 

• Complete your application with as much detail as possible in the experience section. Please be sure to include all relevant training and experience in your application. It is essential that you provide complete information. A resume will not substitute for a completed application. If you write "see resume" on your application, your application may be rejected.

Selection Process: The selection process will include evaluation of applications in relation to the minimum qualifications and response to the Supplemental Questionnaire. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About the Hiring Process (https://careers.sf.gov/knowledge/process/)

• Conviction History

• Employee Benefits Overview  (https://careers.sf.gov/benefits/)  

• Equal Employment Opportunity (https://www.sf.gov/what-equal-employment-opportunity-and-how-file-claim)  

• Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

• ADA Accommodation

• Veterans Preference (https://sfdhr.org/recruitment-details#veteranspreference)

• Right to Work

• Copies of Application Documents (https://sfdhr.org/recruitment-details#copies)

• Diversity Statement

Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov/ and begin the application process.

• Select the “I’m Interested” or “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org,@sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org,@famsf.org, @ccsf.edu, @smartalerts.info, @smartrecruiters.com, and notifications@careers.sf.gov).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Contact: If you have any questions regarding this recruitment or application process, please contact Eugenia Paw at eugenia.paw@sfgov.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.