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Cogent Infotech Production Assistant (2nd Shift) in United States

There will be a 10-day probationary period that must be successfully completed. Day 1 is a 11:00 am - 7:00 pm shift. This is for orientation. Days 2 through 10 are a 10:00 am – 6:00 pm shift.

  • This position requires the candidate to work every other Saturday after their probationary period has been successfully completed!

  • During the probationary period the candidate will be exposed to several aspects of production.

  • They will be evaluated on their skill set, their behavior, their bedside manner and their ability to take instructions and apply.

  • The candidate is allowed 0.5 attendance points during the probationary period.

  • Instances where the candidate exceeds 0.5 attendance points the candidate would not be allowed to continue working.

  • The candidate will be moved to a 2:00 pm - 10:00 pm shift once they have successfully completed their probationary period.

  • The candidate will also be expected to perform all duties that would fall under the Production Assistant umbrella.

  • Production Assistant operates automated and non-automated bindery equipment for digital printing support services to satisfy the needs of internal and external customers.

  • Additionally, a Production Assistant is also responsible for Large Format Printing/Finishing operations and materials handling and shipping (outbound).

  • This person promotes customer satisfaction through the effective production and execution of daily work assignments, individual workflow management, and the execution of ongoing quality control procedures.

  • This position executes required order workflow management scans to ensure the capture of order completion, quality control, and productivity data.

    Responsibilities:

  • Operates bindery equipment to successfully produce consistent quality documents to customer specifications.

  • Performs material handling (logistics outbound) duties including final quality control checks, boxing, packaging and labeling customer orders.

  • Reads and Interprets job tickets. (Emphasis on Bindery/Finishing/Large Format/Shipping)

  • Scans all work in the order management system to ensure required control points have been completed and accountability opportunities are captured throughout the process.

  • Ensures that the quality of production work complies with client policies and procedures.

  • Maintains organizational compliance within the production workplace.

  • Communicates all machine service breakdowns and ongoing maintenance needs to a member of the RPC leadership team.

  • Performs routine daily machine maintenance and equipment calibration as specified by RPC Standard Operating Procedures.

  • Provides support to Production Specialist by way of digital print paper replenishment/output offloading/bay materials support and trash cleanup.

  • Performs any duties within the RPC as assigned by the Shift Operations Lead or the Production Facility Manager.

    Requirements:

  • High School Diploma or equivalent.

  • Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.

  • Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner.

  • Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.

  • Must have the ability to learn new information and processes within company guidelines.

  • Must possess the skills to effectively multi-task and utilize time management.

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